Process Manager (2024-328)

About the Opportunity

At PMHC every employee plays a part in ensuring we work together to achieve positive outcomes for our community. To help us achieve this we are seeking an experienced Process Manager – Water and Sewer to join our team.

Located on the beautiful Mid North Coast of New South Wales, Port Macquarie-Hastings Council (PMHC) is a thriving regional centre nestled between Coffs Harbour and Newcastle. With a population projected to grow by 16.5% to over 100,000 residents by 2041, PMHC is one of the fastest-growing communities in the state.

The Utilities Operations Group, which consists of approximately 150 staff members out of PMHC’s total workforce of around 650 employees, plays a crucial role in supporting the local community. They are responsible for managing and maintaining a network that includes 4 Water Treatment Plants, 8 Wastewater Treatment Plants, 1 Recycled Water Treatment Plant, 20 water pump stations, 45 reservoirs, 840 km of water mains, 34,500 water service connections, 167+ sewage pump stations, over 665 km of sewer pipes, and 13,900 manholes.

Within the Utilities Operations Group, as the Process Manager, you will oversee daily operations, maintenance, and repairs of water and wastewater process treatment plants and bulk water distribution.

You will lead a team of 3 direct and 20+ indirect reports, ensuring high service levels to the community. Reporting to the Group Manager Utilities Operations, you will collaborate with a supportive leadership team managing essential utilities services.

To succeed in this role, you will have:

• A Degree in Engineering or Environmental Science or another recognised degree in another discipline with relevant experience to the position.
• Proven skills and experience in the utilities sector managing process, treatment and bulk distribution related to water and/or sewer, or significant experience deemed relevant related to fulfilling this role.
• Proven experience in a leadership role with the ability to manage, coach and develop teams and influence others’ thinking and actions to bring about desired results.
• Proven experience at managing operational teams and performance delivery to achieve KPI’s, budget and operational plan outcomes.
• Thorough knowledge of WHS legislation with experience of managing safety and developing a positive safety culture.
• Ability to participate in after-hours on-call roster on a regular basis.

On a typical day, this role will:

• Provide leadership for daily operations maintenance and repairs of Water Treatment Plants, Wastewater Treatment Plants and bulk water distribution network.
• Ensure processes and protocols are in place for the group’s compliance with all relevant legislation and Council policies and ensure that risks are managed
• Manage people and their performance to realise their individual and group potential to an optimal level
• Manage financial targets for the group and contribute to financial objectives for the Division which contribute to the framework for strategic decision making, financial sustainability and goal setting.
• Ensure the after-hours and on-call services are well managed, participation in the on-call roster will be required
• Deliver process capital projects in accordance with the adopted Project Management Framework

Remuneration and Benefits

Employment Type: Full time, Permanent 35 hours per week

Salary (exclusive of super): In the range of $118,326.96 to $133,188.30 depending on skills and experience

Allowance: On-call / 3.5% Civil Liability Allowance

This role also qualifies for a Leaseback or Vehicle allowances.

Relocation assistance or short-term rental contributions can also be made available

Benefits:

• Flexible work arrangements – hybrid working and flexi-time
• Discounted gym membership through membership to Fitness Passport
• Career development opportunities
• Annual salary increase as per the Local Government (State) Award 2023 plus annual salary review
• Long service leave after 5 years
• Generous employee assistance program
• Salary packaging options available through Salary Packaging Australia and Maxxia
• Recognition through our annual awards ceremony celebrating and rewarding staff achievements

About the Port Macquarie Hastings Region

The region is one of Australia’s most enviable locations. We boast a stunning hinterland, kilometres of pristine beaches, national parks, playgrounds, sporting facilities, restaurants, galleries, theatres and a genuine community vibe. The Mid-North Coast is perfect for hiking, surfing, camping, fishing, exploration, sports, arts, theatre, food and wine.

Questions?

If you would like to know more about this opportunity or have any questions about the role please contact Steven Holt, Acting Group Manager Utilities Operations on 6581 8138.

Interested in Applying?

Please complete the application form below and answer the questions which relate to the essential and desirable criteria within the selection criteria, then upload a copy of your resume and cover letter.

You will find the position description & selection criteria when you apply for the role.

You may find it helpful to write your response to the questions in a word document then copy/paste this into the application form once you are ready to submit your application.

Applications Close: Tuesday 09 July 2024 11:30pm

Notes:

Suitable candidates may be placed on a talent pool or eligibility list for future identical, or similar positions for a period of 12 months.

Please upload documents in PDF format.

We often ask our preferred applicants to complete pre-employment checks. This may include: Reference Checks; National Criminal Police Check; Medical Assessment; Qualification Verification; Working with Children Check Verification.

PMHC’s recruitment notification process is primarily via system generated emails. Please ensure your email is correct before submitting an application to avoid missing crucial updates and outcomes. Email communication notifications are used for but not limited to: application received, interview booking tools, confirmation of interview, request for references/more information, delay notifications, testing/assessments (aptitude/psychometric/industry specific) and application outcomes (unsuccessful before or after interview).

Please regularly check your ‘junk mail’ or ensure our email address Jobs@pmhc.nsw.gov.au and Pulse email no_reply@lgss.com.au is set to ‘trustworthy’.

Port Macquarie Hastings Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people.