Manager Operational Plans and Monitoring

Our Business

Working at TasWater is not just a job; it is an opportunity to deliver social, environmental, and economic benefits for Tasmania today, and tomorrow.

Our talented workforce of over 980 employees keeps Tasmania thriving by providing exceptional water and sewerage services to over 460,000 customers every day.

We have a bold and ambitious future, inspired by our vision to unlock water’s full potential, and centred on our customers and communities, our people and partners, the environment, and our collective water future.

Over the coming 5 years we are investing $1.9 billion to ensure a safe and secure water future for a growing Tasmania, and will we make great steps towards our aspirations of net zero carbon emissions, and towards zero waste. Visit our website or YouTube channel to learn more.

This Opportunity

As the Manager Operational Plans and Monitoring within the Operations business group at TasWater you’ll play a pivotal role in leading and managing specialist technical teams.

Your primary responsibilities will include workforce schedule planning, network and treatment plant systems monitoring, and overseeing the dispatch of work to our field teams.

This position requires you to ensure that policies are developed, published, and maintained effectively to utilise our workforce efficiently while maintaining safety through advanced technology systems.

You will be accountable for driving these initiatives and ensuring they align with TasWater’s operational goals.

Key Responsibilities

In this role, you will manage three critical technical teams, each specialising in essential functions of TasWater operations:

• Operations Centre team: This team operates 24/7 and requires meticulous oversight of rosters and shift coverage plans. You will be responsible for proposing new shift structures and processes to optimise operations.
• Fault and Emergency Dispatch team: You will introduce innovative dispatching techniques that enhance response times and improve tracking of workforce locations while managing fatigue risks.
• Planning and Scheduling team: Act as a liaison between the team and operations leadership, addressing work scheduling issues and collaborating with the assets team to refine planned maintenance programs.

For a comprehensive overview of the position’s key accountabilities and selection criteria please refer to the full position description here.

The Details

This is a permanent full-time position that will be based in Devonport, with opportunities to work from home or from our operational sites and offers flexibility in working hours so you can do the things that matter to you.

The position attracts a total remuneration package circa $189,000 per annum (including superannuation).

To Apply

We invite you to submit an application that includes:

• An up-to-date resume,
• A brief cover letter: Highlight your interest in this role and why you are passionate about joining TasWater.
• A Detailed Response: Demonstrate how you meet each of the seven essential selection criteria outlined in the position description.

At TasWater, we are committed to creating a supportive and diverse workplace where your talents can thrive. If you’re eager to make a difference and be part of something meaningful, we want to hear from you.

Connect with Esther Cooper – Talent Acquisition Partner at Esther.Cooper@taswater.com.au or on 0448 335 446 for assistance in applying or, to find out more about the role connect with Nicholas McCulloch – Head of Operational Support Services at Nicholas.McCulloch@taswater.com.au. 

Interviews will be scheduled as applications are received, so we encourage you to submit your application promptly to ensure consideration.

Why TasWater

Across our multi-disciplinary organisation, we are serious about enhancing the skills and careers of our team members. When you join TasWater, you join company that offers career development pathways, training courses and access to subject matter experts.

We are continuing to build an inclusive workplace and workforce that truly represents the Tasmanian community that we serve. We value diversity in all its many forms and welcome a range of perspectives and identities to enrich the way we work and what we do.

We take pride in being acknowledged as an employer of choice for women by WORK180. Click here to view our benefits and policies, such as 18 weeks paid parental leave for all parents regardless of tenure and with full superannuation contributions. We’re continuing to work on future benefits through a dedicated Employee Experience team.