Website Urban Utilities

  • Permanent Full Time
  • Hourly Base Rate + 14% super + shift penalties + allowances
  • Location: Acacia Ridge Depot – leading teams in surrounding areas

There’s No Us Without U. Care with Us, for Today and Tomorrow

There’s no life without water, and at Urban Utilities, we live and breathe that knowledge every single day. It’s why our people are so passionate about what they do and how they do it. And it’s why we need people like YOU to join our field teams. Come shape our future with us and make a real and lasting impact across our teams.

Your opportunity:

Our Field Services team have a full time permanent opportunity for a motivated Water Industry Worker – Team Leader based at Acacia Ridge depot to guide our successful teams that keep water flowing to and from our customers’ properties.

Our teams provide quality, reliable drinking water to our customers and collect and transport wastewater from their properties.  In this role, you’ll lead one of our successful teams that contributes to the repair, reliability and operation of Queensland Urban Utilities’ assets ensuring customers’ expectations are met or exceeded.

The role requires that you be available to work shifts between 6 am and midnight and work 2 weekends in 10 (shift penalties apply). This roster has set, recurrent rostered days off with potential overtime opportunities. In return, we’ll train you in all aspects of the role so that you have real variety and career progression.

About you:

  • Previous experience as a Team Leader or in a similar supervisory capacity in a similar industry – Civil Construction/Maintenance, Plumbing, Water, Utilities
  • Strong leadership skills with a knack for motivating and managing and mentoring a diverse team
  • Demonstrated knowledge of maintenance job evaluations and prioritisation, planning and execution of maintenance jobs, and completing reporting on job outcomes
  • Excellent problem-solving abilities and a proactive mindset
  • A commitment to safety and quality in every aspect of the job
  • Great communication skills and the ability to work well with customers and colleagues alike
  • MR or HR driver’s licence is mandatory – or willing to obtain prior to employment
  • It is desirable but not essential to have a Certificate III in Water Industry Operations and Frontline Management qualifications.

At UU, we celebrate diversity. We genuinely believe that bringing together diversity of thoughts, perspectives and expressions is key and crucial to our success as a business. You might find you meet some, but not all, of the job requirements for this role. We’d still encourage you to apply as we we’re looking for the right human being for this role – it’s about so much more than ticking all the boxes!

Why Urban Utilities?

At Urban Utilities, the work we do is about so much more than the bottom line. We’re a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we’re committed to planning ahead and shaping a sustainable future around water for generations to come.

At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we’re dedicated to being there every step of the way.

Our HQ is in Fortitude Valley, Brisbane, but you’ll find us all over SEQ – working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across the region.

We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you’ll access an increasingly diverse range of benefits and initiatives that’ll help you bring the best you.  Speaking of which, here’s just a sample of the benefits we offer our team:

  • A great team culture | Rotating roster | work/life balance with overtime opportunities
  • Providing you with training to help advance your career in the water industry
  • Use of Tool of Trade Vehicle | Tools, Uniform, PPE, iPad + iPhone all included
  • Corporate discounts across Health insurance, technology and more
  • 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family
  • Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180

Visit our website to learn more about us at

How to apply

Click on the ‘Apply” to complete your application.

Please note: applicants will be required to undergo a Pre-employment medical, which may include Drug and Alcohol testing, as well as other background checks as part of the recruitment process for this role.

For further information please contact our Talent team at

To apply for this job please visit