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Table of Contents
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The provision of water services to communities in developed countries has been the single most important development in improving public health at the population level. It has been much more significant than any other factor, notwithstanding the improvements in medical science over the past 100 years. It is also true that lapses in the operation and maintenance of water and wastewater treatment facilities and the associated distribution networks have resulted in illness and deaths in affluent societies. If one looks at significant water quality incidents that occur in developed countries, the problems are usually due to the lack of adequate professionalism on the part of management, regulators and/or operational staff, rather than any basic inadequacy of the infrastructure involved.