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For OperatorsCertification for Operators

By becoming a Certified Operator it will demonstrate your commitment to excellence by participating in a process to assess and update your knowledge. You can be confident that you are doing the job to meet best practice and this can bring advancement and recognition.

How do l become certified?

Your application cannot be processed unless all of the relevant information and supporting documentation is provided.

1 Apply

Complete the Application Form which includes personal information, water business information. Applicants must also commit to a professional Code of Conduct by signing and returning the form included with the application form.

WordApplication Form (Word - V01)
WordApplication Form (PDF - V01)

Payment of the application fee ($110 inc GST).

2 Qualifications

Provide qualifications and Statement of Attainments from Registered Training Organisations (RTO). RTO's are the only training providers that can supply the necessary documentation (called Statements of Attainment) that verifies an applicant has met the skills requirement for certification.

Each individual application must be supported by evidence of completion of accredited training such as Certificates, Statements of Attainment or official student records from an approved RTO. WIOA expects that all documentation supplied will be verified as an accurate copy by the water business.

WIOA will undertake random audits of documentation supplied.

WIOA will automatically recognise Certificate III or higher from the NWP 01 National Water Training Package or any subsequent version of the Training Package. Applicants with qualifications obtained from studies associated with training packages prior to NWP 01 will be required to upgrade their qualification to meet the requirements of the current Training Package (the version applicable on the date application for Certification is made).

3 Industry Experience

Document your industry experience. The individual applicant is asked to document relevant experience in one of the recognised Certification categories within the water industry. This experience will be verified by WIOA and must total more than three years in an operational role.

4 Verification of Competency

Verification of Competence signed by workplace Suitably Qualified Person.

Water businesses are required to nominate one or more individuals to undertake the role of a “suitably qualified person”, this must be completed prior to any applications being submitted. A suitably-qualified person is defined as someone who has sufficient relevant theoretical experience and/or at least three years operational experience in the unit process such that they are able to assess the competency of others. Application Form to be a Suitably Qualified Person to be completed by the Water Businesses Operations Manager or equivalent.

WordApplication Form to be a Suitably Qualified Person (Word - V02)
WordApplication Form to be a Suitably Qualified Person (PDF - V02)

5 Application Processed

WIOA will process the application and may if necessary request more information or clarification. Once your application has been initially evaluated, you will be notified of the decision in writing within 21 days.

6 Certification Fee

When all the requirements of the Water Industry Operator Certification Scheme are met, WIOA will notify both the applicant and the workplaces Suitably Qualified Person.

Payment of certification fee ($220 inc GST)

7 Certification Awarded

Certification is valid for 3 years from the date of approval.
* Fees are non-refundable.
* Fees current at November 2014

Applications can be lodged by Email : certification@wioa.org.au
WIOA Certification Team
P.O. Box 6012
Shepparton, Victoria 3630
Phone : (03) 5821 6744

Once certified, how do l maintain my certification?

Information on maintaining your certification.


Last updated on 05-May-2016

Contact Us

24 New Dookie Road
Shepparton 3630
Phone: +61 3 5821 6744
Fax: +61 3 5821 6033
Email: info@wioa.org.au




WIOA - Water Industry Operators Association of Australia